Warranty

Thyrsus Limited Warranty

We stand behind the finish and construction of every Thyrsus piece. Our warranty covers premature color loss and the loss of stones, pearls, crystals, or other decorative components resulting from normal wear under proper care.

Craftsmanship Warranty. Thyrsus warrants eligible jewelry against covered manufacturing and craftsmanship defects from the original purchase date. The coverage period is two years for brass, stainless steel, sterling silver, resin, freshwater pearl, mother of pearl/shell, and imitation pearl pieces, and one year for rattan and textile pieces. Coverage is subject to the exclusions and remedies stated in this Limited Warranty.

Color Warranty. Thyrsus warrants eligible jewelry against premature or abnormal color or finish loss from the original purchase date under normal wear and care. The coverage period is two years for stainless steel pieces and one year for brass pieces. Sterling silver, resin, pearl, shell, rattan, textile, and other non-qualifying materials are not covered by the Color Warranty. Coverage is subject to the care requirements, exclusions, and remedies stated in this Limited Warranty.

If any of your Thyrsus pieces meet the criteria listed on this page, we offer Free Replacement of the same product or any Thyrsus product whose price is the same as or below the warranted one,

or 60% store credit back to your account.

COLOR WARRANTY — WHAT IS COVERED

Thyrsus covers qualifying color or finish failure occurring within the applicable warranty period, including:

substantial or unusually early loss of the plated finish;
visible peeling or flaking of the plated surface;
substantial discoloration inconsistent with ordinary wear; and
other finish failure determined to result from the original materials or finishing process rather than external damage.

COLOR WARRANTY — WHAT IS NOT COVERED

The Color Warranty does not cover:

ordinary fading or gradual finish wear from normal use;
scratches, scuffs, dents, or abrasion;
wear concentrated on high-friction areas such as ring undersides, edges, chains, clasps, or surfaces repeatedly rubbing against skin or other objects;
natural tarnishing, oxidation, or patina of sterling silver, brass, or other materials where applicable;
discoloration or finish damage caused by perfume, cosmetics, lotions, hairspray, cleaning products, chlorine, bleach, salt water, or other chemicals;
damage caused by excessive moisture, prolonged perspiration, improper storage, or failure to follow the published care instructions;
damage caused by impact, misuse, alteration, or repair that caused the claimed finish failure;
loss or theft of the jewelry.

CRAFTSMANSHIP WARRANTY — WHAT IS COVERED

Thyrsus covers manufacturing or assembly failures occurring during the applicable warranty period, including:

soldered joints separating under ordinary use;
clasps or closures failing because of a manufacturing defect;
stones, pearls, charms, or other components becoming detached because their original setting or attachment failed;
posts, connectors, links, stitching, or structural attachments failing because of defective workmanship; and
other structural failures determined to result from the way the piece was originally made.

CRAFTSMANSHIP WARRANTY — WHAT IS NOT COVERED

The Craftsmanship Warranty does not cover:

ordinary wear and aging;
surface scratches, dents, or cosmetic wear;
chains, posts, rings, components, textile, or rattan damaged through pulling, crushing, bending, snagging, or impact;
broken or chipped stones, pearls, shell, resin, or other components caused by impact or abrasion;
stretching, fraying, staining, fading, fiber wear, or deformation resulting from ordinary use of textile or rattan;
loss of a product or removable component;
damage caused by misuse, improper cleaning or storage, chemicals, excessive moisture, or failure to follow applicable care instructions;
alterations or repairs to the extent that the alteration or repair caused the claimed damage.

316L Stainless Steel

Gold/Silver Plated Brass

Sterling Silver (S925)

Resin, Pearl, Shell

Rattan, Textile

316L Stainless Steel

2 Year Color Warranty

Qualifying Thyrsus 316L stainless-steel pieces are covered against premature or abnormal color or finish loss for two years from the original purchase date under normal wear and care.

Coverage includes unusually early or substantial finish failure that is inconsistent with normal wear.

The warranty does not cover ordinary surface scratches, impact damage, abrasion, intentional modification, or finish damage caused primarily by chlorine, bleach, strong chemicals, or other excluded conditions.

Approved claims are handled according to the remedies and conditions in the full Thyrsus Limited Warranty.

2 Year Craftsmanship Warranty

Thyrsus 316L stainless-steel jewelry is covered for two years against eligible manufacturing and craftsmanship defects.

Coverage may include qualifying failures in clasps, joints, settings, attachments, or other construction components under normal use.

Normal wear, scratches, dents, deformation from force, accidental breakage, chemical damage, alteration, loss, and misuse are not covered.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

Brass

2 Year Craftsmanship Warranty

Thyrsus brass jewelry is covered for two years against eligible manufacturing and craftsmanship defects.

Coverage may include qualifying failures in soldered joints, clasps, settings, attachments, or other construction components under normal use.

Normal wear, scratches, deformation from force, accidental breakage, chemical damage, alteration, loss, and damage caused by misuse are not covered.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

1 Year Color Warranty

Thyrsus plated-brass jewelry is covered against premature or abnormal color loss for one year from the original purchase date under normal wear and care.

Coverage is intended for unusual finish failure, such as significant peeling, flaking, or substantial discoloration occurring earlier than reasonably expected.

Normal surface scratches, gradual aging, patina, high-friction finish wear, and damage caused primarily by prolonged moisture exposure, heavy perspiration, perfume, lotions, chlorine, cleaning chemicals, abrasion, impact, alteration, or accidental damage are not covered.

Approved claims are handled according to the remedies and conditions in the full Thyrsus Limited Warranty.

Sterling Silver (S925)

2 Year Craftsmanship Warranty

Thyrsus sterling-silver jewelry is covered for two years against eligible manufacturing and craftsmanship defects.

Natural tarnishing, oxidation, gradual patina, normal scratching, and changes resulting from ordinary wear are inherent characteristics of sterling silver and are not considered defects.

Damage caused by impact, deformation, improper cleaning, chemical exposure, modification, loss, or other accidental damage is not covered.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

Resin, Pearl, Shell

2 Year Craftsmanship Warranty

Thyrsus resin pieces are covered for two years against eligible manufacturing or craftsmanship defects.

Coverage may include qualifying failures in attachment, assembly, or construction under normal use.

The warranty does not cover normal scratching, gradual surface wear, discoloration caused by environmental exposure, damage caused by heat, solvents, chemicals, impact, crushing, bending, or improper storage.

Natural handmade variation between pieces is not considered a defect.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

Thyrsus freshwater-pearl pieces are covered for two years against eligible craftsmanship defects, including qualifying failures in attachment or construction.

Natural variation in pearl shape, color, texture, and luster is not considered a defect. Gradual changes to the pearl surface resulting from normal wear are also excluded.

Damage caused by perfume, cosmetics, chemicals, water exposure, abrasion, impact, improper cleaning, or improper storage is not covered.

Eligible claims are handled in accordance with the full Thyrsus Limited Warranty.

Thyrsus mother-of-pearl and shell pieces are covered for two years against eligible craftsmanship and attachment defects.

Natural variation in color, iridescence, pattern, or surface characteristics is not considered a defect.

Scratches, chips, cracks, dulling, or other damage resulting from impact, abrasion, chemicals, prolonged moisture exposure, improper cleaning, or accidental damage are not covered.

Eligible claims are subject to the full Thyrsus Limited Warranty.

Rattan, Textile

1 Year Craftsmanship Warranty

Thyrsus rattan jewelry is covered for one year against eligible craftsmanship and construction defects.

Natural variation, gradual color development, minor fiber changes, and ordinary wear associated with natural materials are not considered defects.

Damage caused by water exposure, excessive humidity, crushing, bending, heat, abrasion, improper storage, or accidental damage is not covered.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

Thyrsus textile jewelry is covered for one year against eligible manufacturing and construction defects.

Coverage may include qualifying failures in stitching, attachment, assembly, or other workmanship under normal use.

Normal fiber wear, fraying associated with repeated friction, staining, stretching, fading, and damage resulting from moisture, cosmetics, chemicals, snagging, pulling, improper cleaning, or accidental damage are not covered.

Eligible claims are handled according to the full Thyrsus Limited Warranty.

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Main menu

Warranty

Thyrsus Limited Warranty

COLOR WARRANTY — WHAT IS COVERED

COLOR WARRANTY — WHAT IS NOT COVERED

CRAFTSMANSHIP WARRANTY — WHAT IS COVERED

CRAFTSMANSHIP WARRANTY — WHAT IS NOT COVERED

316L Stainless Steel

Brass

Sterling Silver (S925)

Resin, Pearl, Shell

Rattan, Textile

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Main menu

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Warranty

Thyrsus Limited Warranty

COLOR WARRANTY — WHAT IS COVERED

COLOR WARRANTY — WHAT IS NOT COVERED

CRAFTSMANSHIP WARRANTY — WHAT IS COVERED

CRAFTSMANSHIP WARRANTY — WHAT IS NOT COVERED

316L Stainless Steel

Brass

Sterling Silver (S925)

Resin, Pearl, Shell

Rattan, Textile

Customers are saying

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made to flow

Made for presence